Legal notice
General Information
This Privacy Policy explains how Grezero collects, uses, and protects your personal data when you visit or make a purchase from our website.
Grezero is a brand operated by ADDDO LLC, a company registered in Estonia.
Registry code: 1194040
Address: Narva mnt 10-16, 10124 Tallinn, Estonia
Email: grezero@grezero.com
Personal Data We Collect
We may collect the following types of personal data:
Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via third-party providers)
Order details and purchase history
IP address and device/browser information
How We Use Your Data
We process your personal data to:
process and fulfill your orders
deliver products and provide customer support
communicate with you regarding your order
improve our website and user experience
prevent fraud and ensure security
send marketing communications (only with your consent)
Legal Basis for Processing (GDPR)
We process your personal data based on:
performance of a contract (order fulfillment)
legal obligations (accounting, tax laws)
legitimate interests (fraud prevention, service improvement)
your consent (marketing and cookies)
Sharing Your Data
We only share your data with trusted third parties necessary to operate our business, including:
payment providers
shipping and logistics partners
website and hosting providers (e.g. Shopify)
analytics and marketing tools
All partners are required to process data in compliance with GDPR.
International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
Cookies and Tracking Technologies
We use cookies and similar technologies to:
ensure website functionality
analyze traffic and usage
personalize content and advertising
You can manage your cookie preferences through the cookie banner on our website.
Marketing and Communication
We will only send you marketing emails if you have given your consent.
You can unsubscribe at any time by:
clicking the unsubscribe link in emails
contacting us directly
Use of AI and Automated Processing
We may use automated systems and AI-based tools to:
analyze website usage and customer behavior
improve product recommendations and marketing
detect fraud and ensure security
These processes do not produce legal or similarly significant effects without human involvement.
Data Retention
We retain personal data only as long as necessary for:
fulfilling orders
complying with legal obligations
resolving disputes
Your Rights (GDPR)
You have the right to:
access your personal data
request correction or deletion
restrict or object to processing
withdraw consent at any time
request data portability
lodge a complaint with a supervisory authority
To exercise your rights, contact us at:
grezero@grezero.com
Data Security
We implement appropriate technical and organizational measures to protect your personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect upon publication on this page.
Contact
If you have any questions about this Privacy Policy or your data, contact us at:
Email: grezero@grezero.com